Job Details

Dispatcher – Transdev, Oakland, CA Dispatcher at Transdev in Oakland, CA is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients.We are seeking customer service-oriented professionals who are dedicated to safety.Benefits Competitive compensation package: Minimum $24.50 - Maximum $25.88 per hourVacation: minimum of two (2) weeksPaid time off: up to 4 daysSick days: up to 8 daysHolidays: 11 holidaysOther standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disabilityKey Responsibilities Oversee road service assigned carriers by tracking trip performance measures, ensuring routes begin on time, monitoring performance, incidents, etc.Provide customer support by responding to questions and concerns regarding customer trips, including no shows, cancellations, and missed trips.Manage emergency situations for vehicle operators; act as liaison between the carrier and emergency services.Manage daily service by reviewing route performance and proactively responding to situations that impact customer service.Other duties as required.Qualifications High School Diploma or GED; Technical Degree preferred.3-5 years' experience dispatching.Excellent verbal, interpersonal and customer service skills.Problem solving and analytical skills.Subject to a DOT drug testing and physical if applicable.Physical Requirements Must be able to work shifts or flexible work schedules as needed.The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.Work environment will be a combination of both indoors and outdoors.Other Information Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.Subject to DOT Regulation 49 CFR Part 40 regarding the use of Schedule I drugs, including cannabis.Drug-free workplace. Applicants must be eligible to work in the U.S. without restrictions, pass a drug screen and background check.#J-18808-Ljbffr